Access Statement

General information

Heatherbank is a large Victorian house in the centre of Camberley. Construction of the house was started in the 1870s and completed by the end of the 19th century. Many of the original features remain such as fireplaces in all the rooms and flagstones in the kitchen. A conservatory was added in the early part of the 20th century. The entrance hall still has the original tiled floor. We know very little about the history of the house, but it was used as an officers’ billet during both world wars. It is the oldest house in this area of Camberley.

Arrival and car parking facilities

There is a short gravelled driveway that slopes down to a parking area at the bottom. Movement sensor lighting is provided in the grounds. Guests are requested not to park at the top near the garage, as access is needed at all times. There is a wide, level gravelled walkway to the front door. Access to the house is up one step through large double doors. There is no ramp or hand rail provided but help is available if required. The entrance hall is part tiled and part wooden flooring. Access to the ground floor is through double doors and access to the first floor is by stairs situated to the left. The staircase is fully carpeted and has two turns with 22 steps in total. There is no lift or stairlift.

Ground floor

The ground floor comprises two guest rooms, one shared bathroom, one separate WC, one breakfast room, one kitchen, one sitting room and the owners’ private quarters. The walkway is fully carpeted.

Both guest rooms are fully carpeted and level with the walkway.

The bathroom has one step leading up to it and has a large Victorian type bath, walk in shower, bidet, WC and washbasin. The flooring is made of travertine that is slippery when wet. A notice warning guests of this is posted on the door. There is no fixed seating in the shower but a chair may be provided on request. There are no grab rails.

The WC is next to the bathroom and has two steps leading up to it. There are no grab rails. This room is carpeted.

The breakfast room has two steps leading up to it and has exposed wooden flooring throughout with a central rug under the breakfast table. Seating is provided for up to 8 guests.

The large sitting room has one step leading up to it and this may be used by guests at the owners’ discretion. This room has exposed wooden flooring partially covered by three Persian rugs. There is a large digital TV with satellite box, DVD player and surround sound. There is a piano in the room. Children under the age of 12 are not allowed in this room without adult supervision.

First floor

The first floor comprises two self-catering apartments, three guest rooms and one shared bathroom. There are two steps leading up to two guest rooms and the shared bathroom.

The walkway is fully carpeted.

The bathroom is level with the walkway and fitted with vinyl flooring. It has a walk in shower, bath with shower attachment, bidet, washbasin and WC.

All three guest bedrooms are level with the walkway and are fully carpeted.

Apartments

The Cherub suite is fully carpeted in the living/sleeping area. The floor is level throughout. It has a walk in shower unit but no grab rails. The separate WC and washbasin does not have any grab rails. The kitchen, WC and small walkway is fitted with vinyl flooring. The kitchen is equipped with microwave oven, fridge, cooker, dishwasher and combination washer/drier.

The Apartment is fully carpeted throughout. The living/sleeping area and kitchen are level. The kitchen is equipped with microwave oven, cooker and fridge with an icebox. There are two steps down to the separate WC and bathroom. The bath and separate shower unit are situated on a low plinth. Neither has grab rails. There is a combination washer/drier in the bathroom. The separate WC does not have a grab rail.

Fire regulations and evacuation procedures

All guest rooms and apartment doors upstairs that exit onto a fire exit route are fireproof as required under current fire regulations. Evacuation procedures are posted in every guest room. There is a hard wired smoke alarm system throughout the house, but no sprinkler system. Fire extinguishers are situated in each apartment and there is one on the landing outside The Apartment. There is a fire extinguisher situated in the walkway on the ground floor and in the kitchen. Fire blankets are situated in all three kitchens.

There is a fire door that separates the upstairs landing from two guest rooms and the shared bathroom.

Lighting/electricity

Most lighting is fitted with energy saving light bulbs. Lights are left on at night in all walkways for the safety of guests. Guests are asked to switch off all lights and electrical equipment, including TVs and mobile phone chargers, when leaving the room.

Service dogs

Under normal circumstances we do not allow dogs on the premises. However, we will give consideration to guests wishing to stay with service dogs. Service dogs are the sole responsibility of their owner at all times and any damage caused by them would have to be paid for. Service dogs must be accompanied by their owners while in the garden and must not be allowed to roam free. Owners are responsible for cleaning up after their dog if it fouls the grounds.

Animals

Guests are not allowed to touch any of the owners’ caged animals in the house. This is for the safety of guests. There are two resident cats who are not allowed in guest rooms or anywhere on the first floor.

Storage of medication and special dietary food

Guests wishing to store medication or special dietary food may store these in the owners’ fridge with prior permission. Anyone with special dietary needs must notify the owners at the time of booking so that special foods can be purchased if necessary.

We do not sell food or beverages to guests.