Information 

Families at Heatherbank 

Families are very welcome at Heatherbank. However, parents and guardians are responsible for their children’s safety and good conduct is expected at all times. Children under the age of 14 must not be left unsupervised either in the house or in the garden. There is a large garden that guests are welcome to use. There is a trampoline which guests may use for which safety rules apply. 
 
We welcome guests with service dogs. We do not accept pet dogs. 

Animals at Heatherbank 

We have a small private collection of reptiles, small mammals and birds including an Amazon parrot. We also have three cats and a small dog. The reptiles and birds are all securely housed and are mostly kept in our private quarters but guests are welcome to view them on request. The majority of our collection are either rescued or re-homed. 
We have chickens and quails. 
 
PLEASE NOTE: If you do not like animals or are allergic to them, our house may not be suitable for you. 

Things to do 

Camberley has a large shopping centre with a multi-screen cinema, indoor bowling alley and a host of cafés and restaurants offering cuisine from all over the world. There is a leisure centre with swimming pool, sauna, Jacuzzi, badminton and squash courts. Camberley has a train station which goes to London Waterloo via Ascot. 
 
There are several 9 and 18 hole golf courses close by, including Wentworth. If you want to learn to ski or snowboard, there are two dry-ski slopes locally (Bracknell and Aldershot). 
 
Theme parks: Legoland, Thorpe Park, Chessington World of Adventures. 
 
Historical houses and gardens: Windsor Castle, Windsor Great Park, Saville garden, Hampton Court Palace, Painshill Park (Cobham), Farnham Castle, Loseley Park, Kew Gardens, RHS Wisley, Rural Life Centre (Farnham), Jane Austen’s house (Alton). 
Cathedrals: Guildford, Winchester. 
 
Theatres: Aldershot, Camberley, Woking and Guildford. 
 
Special Events: Royal Ascot, Farnborough Air show, World Darts Championship at Lakeside. PGA golf. 

Environmental policy 

We are committed to lowering our carbon footprint and the effect it has on the environment. 
 
Surrey Heath borough Council have excellent recycling facilities and most waste is recycled. Any waste that can’t be recycled is used to produce biofuel. 
We provide toilet tissue and facial tissues that are made from bamboo, recycled card and paper, all of which is recycled. The supplier gives 50% of its profits to charity to help provide clean water in those countries who do not have easy access to it. 
 
We source local produce where possible and meat products are British produced from farms committed to the RSPCA standards of welfare. 
 
If guests are staying for longer than one night, we do not change bed linen or towels. Communal bath mats and hand towels are changed daily. 
 
We use cleaning products that are biodegradable wherever possible. 
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